Working with Elmer was pleasant and easy from start to finish. Very knowledgeable and went out of his way to find the color and model we wanted.
I had a pleasant, no nonsense, low pressure experience. Very refreshing! All the people that I dealt with were very polite and welcoming. Best car buying experience that I have had in a long time
In less than 24 hours we were in the car of our choice.. Carolyn worked with us and got the job done.. She was friend and easy to talk to.. It was a great experience.. Thanks Carolyn
Wonderful people and they do make things happen!! I was very surprised they got me the truck I wanted and Chris wouldn't give up even though I was ready to settle. Thank you!!
Professional outstanding people and service.
The dealership went well above my expectations. I found a car online and called into the DeSoto Automall and Carolyn Worley answered the phone. I had a few questions about the vehicle, she was able to answer them thoroughly and then we discussed price. She told me the price and we came to an agreed upon number. 2 hours later I drove over to the dealership and she already had the vehicle detailed and gassed up. I took the vehicle for a 10 minute drive. Went in and met with Kevin Wantje. He already had my contract written up with the agreed upon numbers. I asked him if he had any warranty options, he did and went over all the options. He adjusted the contract price with the extended warranty that I had chosen. I signed and wrote him a check and walked out the door. I would say my entire time at the dealership lasted 45 mins. Great experience and I highly recommend them if anyone is in the market for buying a car.
Great service department!
Casey in service was great. Very nice helpful and even listened to me vent about the stress of blowing out my tire. The rental car place was horrible though. They refused to rent me the car they first said they would rent me because they had it rented the next day but neglected to mention that when I asked to reserve it
I was greeted right away. Processed immediately. Questions answered. My service requests were done on time. Actually quicker than I anticipated. . DeSoto Auto Mall is my place for vehicle service from now on
Rob , Clint and Nick did a great job putting together the deal on my wife's new 2019 Ford Escape. All around excellent experience and a fantastic warranty.
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